Privacy Policy
Nellai Friends Track Call Taxi is committed to safeguarding the privacy of our customers.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our taxi services.
Information We Collect
- Personal Information: Name, phone number, email, and address when booking a taxi.
- Location Data: Pickup and drop-off locations, GPS data for providing our services.
- Payment Information: Details required for processing payments, including online transactions.
- Usage Data: Information about how you use our services, including ride history and preferences.
- To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.".
How We Use Your Information
- To facilitate and manage taxi bookings.
- To track rides and improve navigation services.
- To process payments and provide receipts.
- To enhance your user experience with personalized recommendations.
- To communicate updates, offers, and important notifications.
Sharing Your Information
- Drivers: For ride coordination and service fulfillment.
- Service Providers: For payment processing and technical support.
- Legal Authorities: If required to comply with applicable laws or regulations.
We do not sell, rent, or trade your personal information to third parties.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse.
However, no system is entirely secure, and we cannot guarantee absolute security.
Location Data
Our app or service may use GPS to provide accurate location services. You can control location-sharing settings through
your device, but disabling location access may impact service functionality.
Cookies and Tracking
We may use cookies and similar tracking technologies to improve our website and app functionality,
enhance user experience, and analyze traffic.
Your Rights
- You have the right to access, update, or delete your personal information.
- You can opt out of marketing communications at any time.
Communication
- We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
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- To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice."
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.
Updated policies will be posted on our website or app, and we encourage you to review them regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Email: friendstrack.nellai@gmail.com
- Phone: 04633 222210, 9750922210
